NEWS

• 2024-12-11 : New Year's Holiday

  Our office will be closed for the New Year holidays from December 28, 2024 to January 5, 2025.
  During this period, we will not be able to respond to emails immediately.
  For urgent matters regarding Airport Shuttle, Airport Taxi or Private Transfer services,
  please contact the emergency number listed on the service voucher.
  We appreciate your understanding and wish you a happy holiday season.
  

• 2024-12-11 : Notice of system maintenance

  Due to system maintenance, our booking system will be unavailable
  from 22:00 to 24:00 on December 31, 2024 in Japan time.
  We apologize for any inconvenience, but we appreciate your understanding and cooperation.
  We are able to accept inquiries by email.

• 2024-07-25 : New Company Phone Number

  From August 1, 2024, our office phone number will be changed.
  Our business hour ; 10:00 - 17:00, Mon. - Fri.
  New phone number ; +81 50-3205-0700
  Office address and Emergency contact number are not changed.

• 2024-05-23 : Price Increase in 2025

  Dear Valued Customers,
  Due to the effects of soaring suppliers costs, we will be implementing a increase in our rates, effective 2025.
  We understand that this change may impact you, but we would like to assure you that it is necessary to maintain
  the quality of the products we provide.
  We appreciate your continued support and trust that these changes will allow us to serve you better.
  If you have any questions or concerns, please feel free to reach out to us.
  Thank you for your understanding and cooperation.

• 2024-03-29 : Airport Shuttle operating hours will be changed

  Airport Shuttle operating hours will be changed from April 1, 2024.
  <<Arrival; based on estimated time of arrival>>
  Narita Airport 6:00-20:30
  Haneda Airport 5:00-20:30
  Kansai Airport 5:00-20:30
  
  <<Departure; based on estimated time of departure>>
  Narita Airport 8:30-23:30
  Haneda Airport 8:30~24:30
  Kansai Airport 8:30~24:30
  
  If your flight is out of business hours, please use our Airport Taxi service or Private Transfer service.
  We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
  

• 2024-03-20 : Price Correction

  There was an error in the transportation fee to / from Hakone,
  so we have corrected it.

• 2024-01-10 : New transfer service !

  We are pleased to announce of launch our new transfer service.
  It is SEAPORT TAXI GREEN TOMATO.
  It is operated between Yokohama Port / Tokyo Port and central Tokyo.
  Please refer the following page.
  
  https://www.greentomato-j.com/eng/seaport_taxi/
  
  You can make a reservation from February 1, 2024.

• 2023-08-31 : Regarding addition of vehicles and price revisions.

  From 2024, Van will be newly set as Haneda Airport Taxi.
  Due to the recent economic situation, we will revise the price of Airport Taxi in order to secure staffs and vehicles.
  The new rates will be applied to reservations made after September 1, 2023 and usage from January 1, 2024 onwards.
  We apologize for any inconvenience and appreciate your understanding and cooperation.
  Click here for Airport Taxi

• 2023-08-04 : Price revision of Airport Shuttle in 2024

  Due to the sharp rise in crude oil prices,
  we have to revise the price of the airport shuttle as follows from January 1, 2024
  in order to keep drivers and vehicles for the operating company.
  We apologize for any inconvenience caused and appreciate your understanding and cooperation.
  ・Narita Airport Shuttle
  　Regular shuttle: 7,200 yen
  　Amazing Shuttle: 7,800 yen
  ·Haneda Airport Shuttle
  　No change

• 2023-03-31 : Waiting time at Airport and Hotel

  1. Airport
  We wait for guests for 60 minutes starting 30 minutes after flight
  actual arrival time with GREEN TOMATO on a signboard.
  Recently, the airport customs seems to be very very crowded.
  If you cannot show up the arrivals exit in time, please contact the emergency contact number.
  When you make a contact, please tell our booking number and flight number.
  If there is no contact and the flight number has disappeared from the bulletin board in airport,
  and the waiting time has passed, it will be cancelled as No-Show.
  Before cancelled (No-Show), we make paging twice and check
  whether there is someone who is looking for us.
  
  2. Hotel
  We will inform hotel pickup time by email by the day before the service.
  Usually, we will send email about 2-3 days before,so please confirm it surely.
  And, driver will arrive at hotel about 10 minutes before the pickup time.
  We would like to depart to next hotel smoothly,
  so please wait driver around bell-desk or ground floor (waiting area)
  about 5-10 minutes before the pickup time.
  Driver hold a signboard with GREEN TOMATO.
  If we cannot meet with customer soon,
  we will leave to next hotel and the booking will be cancelled No-Show.
  Before cancelled (No-Show),
  driver will check (1) check-out status, (2) find reception floor with help of the hotel staff.
  Thank you for your understanding and cooperation.

• 2023-02-28 : Regarding seat availability on Airport Shuttle

  The seat availability displayed at the time of reservation is based on the number of seats per day,
  so it is not a seat availability guide for the time you use.
  Demand is particularly high in the spring of 2023, so some dates are already fully booked.
  We cannot tell you about seat availability and don't have a waiting list.
  We apologize for any inconvenience, but we appreciate your understanding and cooperation.